Inbox Help
How do I update my phone number?

Note: A phone number can only be on file with one account at a time. If you're receiving an error message that your phone number is already registered, check out this article.

Keeping your contact info up to date is important. Within your Cat in a Flat account you can add a primary/default phone number, additional phone numbers and an emergency contact number.

Edit or add a phone number

Edit your emergency contact number

Edit or add a phone number 

  1. Sign in and select your name in the upper-right-hand corner. Then select Profile.
  2. Select Edit Profile, then Phone Numbers
  3. Select Add a Phone.
  4. Select Verify to confirm your phone number.
  5. Once you receive your verification code, enter it and select Verify.
  6. Select Save & Continue.

Tips:

  • If you want this new phone number to be your default, select Make Default.
  • To delete a phone number, select Delete.

Edit your emergency contact number

  1. Select Profile from the drop-down menu, then Edit Profile and Phone Numbers.
  2. Under your phone number information, enter your emergency contact’s name and phone number.
  3. Select Save & Continue