We understand that sometimes plans change, even after you’ve started a conversation. You can easily edit booking dates, the number of drop-ins per day, and the start/end times before and after you book.
Before booking
After booking
Customizing the number of drop-ins or walks per day
Before booking
- Navigate to your inbox by selecting your name in the upper right-hand corner of your screen. Then select Inbox.
- Under the Pending Requests tab select the correct conversation.
- Locate the details box on the left side of the page and select Modify request.
- Make adjustments, then select the Request Confirmation button to save your changes.
After booking
If you need to make changes after you’ve confirmed the booking, contact your sitter via Cat in a Flat Messages to see if they're able to accommodate your request. If your sitter agrees, they can make the necessary changes from their account.
Once your sitter makes the changes, you'll need to confirm the modifications to finalize the booking. Learn more about how to finalize the booking in the article here.
Customizing the number of drop-ins per day
Let’s say you’ve booked 1 drop-in a day for a week, but on Sunday and Monday you need 2 drop-ins. Your sitter can update the number of drop-ins for specific days.
First, contact your sitter to confirm their availability. If they agree, you'll need to confirm the booking first so they can make the necessary changes.
Once they make the changes, you'll need to review and confirm the updates from your account.