Inbox Help
How do I update my phone number?

Note: A phone number can only be on file with one account at a time. If you're receiving an error message that your phone number is already registered, check out this article.

Keeping your contact info up-to-date is important. Within your Cat in a Flat account you can add a primary/default phone number, additional phone numbers, and an emergency contact number.

Edit or add a phone number

Edit your emergency contact number

Edit or add a phone number 

  1. Sign in and select your name in the upper right-hand corner. Then select Profile.
  2. Select Edit Profile, then Phone Numbers
  3. Select Add a Phone.
  4. Select Verify to confirm your phone number.
  5. Once you receive your verification code, enter it and select Verify.
  6. Select Save & Continue.

Tips:

  • If you want this new phone number to be your default, select Make Default.
  • To delete a phone number, select Delete.

Edit your emergency contact number

  1. Select Profile from the dropdown menu, then Edit Profile and Phone Numbers.
  2. Under your phone number information, enter your emergency contact’s name and phone number.
  3. Select Save & Continue